floating lamp and night lights, help page

Here you will find answers to the most frequently asked questions.

If you have any further questions, please do not hesitate to contact us. Our team is here 24/7 to help you.

CONTACT

How can I contact you?

In top of the page, under the contact section. You will find a short form, with the possibility of sending us a message.

Where are you located?

Our offices are located in Switzerland, in the canton of Jura.

QUESTION REGARDING THE FLOATING LAMP, THE MOON

What elements are included in the purchase package for this lamp?

The package includes a wooden base, where the floating moon is magnetically attached and a USB adapter. Be sure to handle the products carefully following the instructions provided for optimal use.

Are there detailed instructions included for using this lamp correctly?

Yes, the package contains detailed instructions to guide you on how to properly use this magnetic levitation lamp. Please follow these instructions to fully enjoy its features and magical appearance.

How do I turn the lamp on and off?

To turn the lamp on and off, simply touch the button on its wooden base. This is a convenient and simple way to control the floating moon lighting.

How big is the floating moon and its wooden base?

The floating moon has a diameter of 15cm, while the wooden base measures 13.4 x 13.4 x 2.8cm. These dimensions make this magnetic levitation lamp a beautiful ornament that is suitable for different living spaces.

What light colors are available for this lamp?

This magnetic levitation lamp is available in two light colors, white and warm-yellow. You can choose the color that best suits your ambiance and taste.

How does this magnetic levitation lamp work?

The magnetic levitation lamp works using a system of powerful magnets that create a repulsive force between the floating moon and its wooden base. This allows the moon to appear to levitate in the air, giving this lamp a magical and mesmerizing appearance.

How far does the moon hang from its base?

The floating moon hangs 15mm from its wooden base, creating the illusion of levitation. This unique feature makes this lamp even more attractive and impressive.

QUESTIONS REGARDING THE NIGHT LIGHT, THE 3D GALAXY

Is this night light safe to use in a child's bedroom?

Yes, this night light is completely safe to use in a bedroom or child's room. It is equipped with soft LED lighting, which creates a pleasant and soothing light for the night. Additionally, the night light is made of durable and safe materials, making it a good companion for children sleeping at night.

How long is the power cable for this night light?

The power cable of this night light is 95 cm long, providing flexibility to position it near an electrical outlet.

How powerful is this night light?

This night light has a power of 1.5W, making it energy efficient while providing soft, warm lighting.

How is the 3D galaxy projection pattern made on this night light?

The 3D galaxy projection pattern is made through a laser engraving process. This results in a three-dimensional and saturated pattern, providing a captivating visual spectacle when in use.

What materials are used for this night light?

The base of the lamp is made of solid wood and the sphere is made of crystal. These quality materials ensure aesthetic results and optimal durability.

What color is the light emitted by this night light?

This night light projects a warm 3000K colored light, creating a soft and soothing atmosphere in your environment.

What power source is needed for this crystal night light?

This night light works using USB power. Simply plug the USB cable into a compatible power source, such as a power bank or AC adapter.

How big is the night light?

The night light measures 6 cm in diameter for the crystal sphere and 7x2 for the wooden base. Its total weight is 350g.

Astronomy at home